Services - Performance Management

Transforming your Performance Management Program

Is your organization not getting adequate results for your performance management program? Did those employee survey results come back with a resounding lack of support for different elements of the performance management program? Chrysalis Group can help you improve the results generated form performance management while building higher levels of program satisfaction.

What Performance Management Issues does Chrysalis Group Help You Solve?

Poorly designed performance management programs

  • Little alignment with organizational and departmental goals
  • Lack of customization of competencies to specific work groups
  • Lack of challenging goals that reflect a balance of job responsibilities, business goals and development plans

Poorly executed performance management programs

  • Unclear performance expectations
  • Lack of clarification about differences between ratings levels
  • Little coaching and feedback
  • Not dealing with tough performance issues
  • Failure to acknowledge and reinforce positive performance
  • Inconsistent performance appraisal ratings across the organization
  • Insufficient level of manager capability and expertise
  • Unhappy employees

What does Chrysalis Do?

Diagnosis and Design

  • System Audit/Evaluation – get an outside opinion of your current system
  • Performance Management Design – program design integrated with business goals, organizational values and human resource practices
  • Measurement Development – identify the precise measures that define business, team and individual performance; define internal and external customer service goals
  • Materials Development - provide the forms and support tools so that employees and managers will create precise goals, identify and solve performance constraints and complete fair evaluations

Implementation

  • Manager and employee training in goal-setting, coaching ands performance assessment
  • Conduct coaching clinics with small groups of managers
  • Provide help-line support for managers at goal-setting and appraisal time
  • Communication support – guidelines, intranet text support, roll-out meetings, ongoing links to corporate performance reporting
  • Audit and measurement of program value

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Rewards & Recognition

Performance Management

Employment Equity

Pay Equity

Employee Communications